:root{--ink:#1f2a37;--muted:#6b7280;--line:#e5e7eb;--soft:#f7f8fa;--card:#fff;--red:#9d1d20;--red2:#b62a2e;--teal:#0d7c7a;--green:#147a54;--shadow:0 16px 45px rgba(31,42,55,.09);--radius:18px}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;color:var(--ink);background:#f4f6f8;line-height:1.5}.container{width:min(1180px,calc(100% - 32px));margin:auto}.survey-header{background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:30}.survey-header-inner{height:72px;display:flex;align-items:center;gap:18px}.survey-header img{width:176px;max-height:48px;object-fit:contain}.survey-header strong,.survey-header span{display:block}.survey-header strong{font-size:14px}.survey-header span{font-size:12px;color:var(--muted)}.survey-shell{padding:28px 0 56px}.intro-card,.survey-section,.submit-panel,.panel,.thankyou-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.intro-card{padding:34px;margin-bottom:18px;background:linear-gradient(135deg,#fff 0%,#fff 72%,#f9efef 100%);border-top:5px solid var(--red)}.intro-kicker{font-size:12px;letter-spacing:.08em;font-weight:800;color:var(--red);text-transform:uppercase}.intro-card h1{font-size:34px;line-height:1.16;margin:8px 0 15px}.intro-card h1 span{color:var(--red)}.intro-card p{max-width:900px;margin:6px 0}.muted{color:var(--muted)}.progress-box{background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px 16px;margin:0 0 18px;box-shadow:0 8px 24px rgba(31,42,55,.06)}.sticky-progress{position:sticky;top:82px;z-index:20}.progress-row{display:flex;justify-content:space-between;font-size:13px;margin-bottom:7px}.progress-track{height:8px;background:#eceff2;border-radius:999px;overflow:hidden}.progress-bar{height:100%;width:0;background:linear-gradient(90deg,var(--teal),#30a29f);transition:.25s}.survey-section{padding:26px 28px;margin-bottom:18px}.section-head{display:flex;gap:15px;align-items:flex-start;padding-bottom:18px;border-bottom:1px solid var(--line);margin-bottom:18px}.section-letter{width:42px;height:42px;border-radius:12px;background:var(--red);color:#fff;display:grid;place-items:center;font-weight:900;font-size:20px;flex:0 0 auto}.section-head h2{margin:0;font-size:22px}.section-head p{margin:5px 0 0;color:var(--muted);font-size:13px;max-width:900px}.profile-grid,.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.field label,.reason-wrap label{display:block;font-weight:700;font-size:13px;margin-bottom:7px}.field label span,.reason-wrap label span,.question-title em{color:var(--red);font-style:normal}.input,.select,.textarea{width:100%;border:1px solid #d6dbe1;border-radius:11px;background:#fff;padding:12px 13px;font:inherit;color:var(--ink);outline:none;transition:.2s}.input:focus,.select:focus,.textarea:focus{border-color:#8aa7b6;box-shadow:0 0 0 3px rgba(13,124,122,.08)}.textarea{min-height:90px;resize:vertical}.textarea.large{min-height:130px}.question-block{padding:20px 0;border-bottom:1px solid #edf0f2}.question-block:last-child{border-bottom:0;padding-bottom:0}.question-title{display:flex;gap:12px;align-items:flex-start;margin-bottom:14px}.question-title>span{background:#f4e8e8;color:var(--red);font-weight:800;border-radius:8px;padding:5px 8px;font-size:12px;min-width:42px;text-align:center}.question-title p{margin:1px 0 0;font-weight:650}.choice-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.choice-grid.multi{grid-template-columns:repeat(2,minmax(0,1fr))}.choice{position:relative;display:block}.choice input{position:absolute;opacity:0;pointer-events:none}.choice span{display:block;border:1px solid #dfe3e7;border-radius:11px;padding:11px 13px;background:#fff;cursor:pointer;font-size:14px;transition:.15s}.choice input:checked+span{border-color:var(--teal);background:#edf9f8;box-shadow:inset 0 0 0 1px var(--teal)}.helper{font-size:12px;color:var(--muted);margin-top:8px}.other-input{margin-top:10px}.dual-card{border:1px solid #e5e7eb;border-radius:14px;overflow:hidden;background:#fbfcfd}.dimension{padding:14px 15px}.dimension+.dimension{border-top:1px solid #e6eaed}.dimension-title{font-size:13px;font-weight:800;margin-bottom:10px}.dimension-title small{font-weight:500;color:var(--muted);margin-left:7px}.scale-options{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:7px}.scale-option{position:relative}.scale-option input{position:absolute;opacity:0}.scale-option span{min-height:66px;border:1px solid #dfe3e7;border-radius:10px;background:#fff;display:flex;flex-direction:column;align-items:center;justify-content:center;cursor:pointer;padding:7px;text-align:center;transition:.15s}.scale-option b{font-size:17px}.scale-option small{font-size:10px;line-height:1.2;color:var(--muted);margin-top:4px}.scale-option input:checked+span{border-color:var(--red);background:#fff3f3;box-shadow:inset 0 0 0 1px var(--red)}.importance-numeric .scale-option input:checked+span{border-color:var(--teal);background:#edf9f8;box-shadow:inset 0 0 0 1px var(--teal)}.reason-wrap{padding:13px 15px 15px;border-top:1px dashed #d8dde1;background:#fff8f8}.hidden{display:none!important}.submit-panel{padding:20px 24px;display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:20px}.submit-panel p{margin:3px 0 0;color:var(--muted);font-size:13px}.btn{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:11px;padding:11px 16px;text-decoration:none;font-weight:750;cursor:pointer;font-size:14px}.btn-primary{background:var(--red);color:#fff}.btn-primary:hover{background:#821619}.btn-secondary{background:#fff;color:var(--ink);border:1px solid #d9dee3}.btn-teal{background:var(--teal);color:#fff}.btn-large{padding:13px 22px}.btn-small{padding:8px 12px;font-size:12px}.footer{padding:20px 0 34px;color:#6b7280;font-size:12px}.footer-inner{display:flex;justify-content:space-between}.thankyou-shell,.error-shell{padding:70px 0}.thankyou-card{max-width:620px;margin:auto;padding:42px;text-align:center}.success-mark{width:64px;height:64px;border-radius:50%;background:#eaf7f1;color:var(--green);display:grid;place-items:center;margin:0 auto 15px;font-size:34px;font-weight:900}.thankyou-card h1{margin:0 0 8px}.thankyou-card p{color:var(--muted);margin:0 0 20px}.alert{padding:11px 13px;border-radius:10px;margin-bottom:10px}.alert.error{background:#fff0f0;color:#8c1b20;border:1px solid #f0c9cb}.alert.success{background:#ecf8f3;color:#16603f;border:1px solid #cbe8dc}
/* Portal */.portal-body{background:#f3f5f7}.portal-top{height:72px;background:#fff;border-bottom:1px solid var(--line)}.portal-top-inner{height:100%;display:flex;align-items:center;justify-content:space-between}.brand img{width:170px;max-height:48px;object-fit:contain}.portal-user{display:flex;align-items:center;gap:14px}.portal-user strong,.portal-user small{display:block;text-align:right}.portal-user small{font-size:11px;color:var(--muted)}.portal-layout{display:grid;grid-template-columns:220px 1fr;gap:22px;padding:24px 0 50px}.sidebar{position:sticky;top:22px;height:max-content}.role-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px;margin-bottom:10px}.role-card strong,.role-card span{display:block}.role-card span{font-size:11px;color:var(--muted);margin-top:4px}.side-nav{display:grid;gap:6px}.side-link{display:block;padding:11px 13px;border-radius:10px;text-decoration:none;color:#374151;font-weight:650;font-size:13px}.side-link:hover{background:#e9edef}.side-link.active{background:var(--red);color:#fff}.portal-main{min-width:0}.dashboard-head,.page-head{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:18px}.dashboard-head h1,.page-head h1{font-size:27px;margin:3px 0 6px}.dashboard-head p,.page-head p{margin:0;color:var(--muted)}.eyebrow{text-transform:uppercase;letter-spacing:.08em;color:var(--red);font-weight:800;font-size:11px}.accent{color:var(--red)}.dashboard-brand img{width:160px}.metric-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;margin-bottom:16px}.metric{background:#fff;border:1px solid var(--line);border-radius:14px;padding:15px;min-height:108px}.metric small,.metric span{display:block;color:var(--muted);font-size:11px}.metric strong{display:block;font-size:28px;margin:7px 0 2px}.metric.total{border-top:3px solid var(--red)}.panel{padding:20px}.filter-panel{margin-bottom:16px}.filter-row{display:flex;align-items:end;justify-content:space-between;gap:15px}.label{font-size:12px;font-weight:700}.label .select{display:block;margin-top:6px;min-width:270px}.filter-actions,.action-row{display:flex;gap:8px;align-items:center}.analysis-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.analysis-panel{min-width:0}.panel-title{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;margin-bottom:14px}.panel-title h2{font-size:17px;margin:0}.panel-title p{font-size:12px;color:var(--muted);margin:3px 0 0}.panel-title a{font-size:12px;color:var(--teal);text-decoration:none}.table-wrap{overflow:auto}.data-table{width:100%;border-collapse:collapse;font-size:12px}.data-table th{background:#f5f6f8;text-align:left;padding:9px 10px;color:#4b5563;white-space:nowrap}.data-table td{padding:10px;border-top:1px solid #eceff2;vertical-align:top}.score{display:inline-block;min-width:45px;text-align:center;border-radius:8px;padding:4px 7px;background:#f3f4f6;font-weight:800}.score.red{background:#fff1f1;color:var(--red)}.score.teal{background:#eaf8f7;color:#08716f}.gap-negative{color:#b4232a;font-weight:800}.bar-list{display:grid;gap:9px}.bar-item{display:grid;grid-template-columns:150px 1fr 42px;gap:8px;align-items:center;font-size:12px}.bar-track{height:10px;background:#edf0f2;border-radius:999px;overflow:hidden}.bar-fill{height:100%;background:var(--teal);border-radius:999px}.ipa-wrap{position:relative;height:440px;border:1px solid #e5e7eb;border-radius:12px;background:linear-gradient(to right,transparent 49.85%,#d7dde1 50%,transparent 50.15%),linear-gradient(to bottom,transparent 49.85%,#d7dde1 50%,transparent 50.15%),#fbfcfd;overflow:hidden}.ipa-label{position:absolute;font-size:10px;color:#8a939c;font-weight:700}.ipa-label.tl{top:8px;left:10px}.ipa-label.tr{top:8px;right:10px}.ipa-label.bl{bottom:8px;left:10px}.ipa-label.br{bottom:8px;right:10px}.ipa-point{position:absolute;transform:translate(-50%,50%);width:28px;height:28px;border-radius:50%;background:var(--red);color:#fff;display:grid;place-items:center;font-size:9px;font-weight:900;box-shadow:0 3px 8px rgba(0,0,0,.18);cursor:help}.comments{display:grid;gap:10px}.comment-card{border:1px solid #e3e7ea;border-radius:12px;padding:14px}.comment-card p{margin:7px 0}.comment-meta{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:11px}.page-panel{margin-top:14px}.login-page{display:grid;place-items:center;min-height:100vh}.login-shell{width:min(430px,calc(100% - 28px))}.login-card{padding:28px}.login-logo{width:200px;margin-bottom:18px}.login-card h1{margin:4px 0}.stack{display:grid;gap:12px}.stack label{font-size:12px;font-weight:700}.stack .input{margin-top:5px}.small-link{text-align:center;font-size:12px}.small-link a{color:var(--teal)}
@media(max-width:1000px){.metric-grid{grid-template-columns:repeat(3,1fr)}.analysis-grid{grid-template-columns:1fr}.portal-layout{grid-template-columns:180px 1fr}.scale-option small{display:none}.scale-option span{min-height:48px}.choice-grid,.choice-grid.multi{grid-template-columns:1fr 1fr}}
@media(max-width:720px){.container{width:min(100% - 20px,1180px)}.survey-header-inner{height:62px}.survey-header img{width:135px}.survey-header-inner div{display:none}.survey-shell{padding-top:14px}.intro-card{padding:23px 19px}.intro-card h1{font-size:25px}.sticky-progress{top:70px}.survey-section{padding:20px 15px}.section-head h2{font-size:18px}.profile-grid{grid-template-columns:1fr}.choice-grid,.choice-grid.multi{grid-template-columns:1fr}.question-title{gap:8px}.dual-card{border:0;background:none}.dimension{border:1px solid #e3e7ea!important;border-radius:12px;margin-bottom:9px;background:#fbfcfd}.scale-options{gap:5px}.scale-option span{min-height:48px;padding:5px}.scale-option b{font-size:16px}.scale-option small{display:none}.reason-wrap{border:1px solid #f0d6d6;border-radius:12px;margin-top:8px}.submit-panel{align-items:stretch;flex-direction:column}.submit-panel .btn{width:100%}.footer-inner{flex-direction:column;gap:3px}.portal-top{height:auto;padding:10px 0}.portal-user span{display:none}.portal-layout{display:block;padding-top:12px}.sidebar{position:static;margin-bottom:12px}.role-card{display:none}.side-nav{display:flex;overflow:auto;gap:6px;padding-bottom:5px}.side-link{white-space:nowrap;background:#fff;border:1px solid #e5e7eb}.dashboard-head{display:block}.dashboard-brand{display:none}.dashboard-head h1{font-size:23px}.metric-grid{grid-template-columns:repeat(2,1fr)}.metric{min-height:96px}.filter-row{display:block}.label .select{min-width:0;width:100%}.filter-actions{margin-top:10px}.page-head{display:block}.page-head .action-row{margin-top:10px;flex-wrap:wrap}.bar-item{grid-template-columns:110px 1fr 38px}.ipa-wrap{height:360px}}
.ipa-vline{position:absolute;top:0;bottom:0;width:1px;background:#cfd6dc;z-index:1}.ipa-hline{position:absolute;left:0;right:0;height:1px;background:#cfd6dc;z-index:1}.ipa-point{z-index:2}.role-readonly{display:inline-block;background:#f3f4f6;border:1px solid #e0e4e8;border-radius:999px;padding:6px 10px;font-size:11px;color:#5e6872}.inline-admin-form{display:grid;grid-template-columns:1fr 1fr 1fr auto;gap:8px}.link-button{border:0;background:none;color:var(--teal);padding:0;cursor:pointer;font:inherit}.user-create{align-items:end}@media(max-width:720px){.inline-admin-form{grid-template-columns:1fr}}

/* REV(1) 2026-10-07: native, visible radio buttons for ALL single response,
   and visible square checkboxes for all multi response. */
.choice{display:flex;align-items:center;position:relative;min-height:54px;cursor:pointer;}
.choice input[type="radio"],.choice input[type="checkbox"]{
 position:absolute;left:15px;top:50%;transform:translateY(-50%);
 opacity:1;pointer-events:auto;width:20px;height:20px;margin:0;
 accent-color:var(--teal);z-index:2;cursor:pointer;
}
.choice span{width:100%;padding:12px 13px 12px 46px;line-height:1.35;min-height:54px;display:flex;align-items:center;}
.choice input:focus-visible+span,.scale-option input:focus-visible+span{outline:3px solid #8cd4ce;outline-offset:2px;}
.choice input[type="radio"]:checked+span{background:#eaf8f5;border-color:#0d7c7a;}
.choice input[type="checkbox"]:checked+span{background:#eaf8f5;border-color:#0d7c7a;}
.scale-option input[type="radio"]{
 opacity:1;pointer-events:auto;position:absolute;left:50%;top:11px;
 transform:translateX(-50%);height:19px;width:19px;margin:0;
 accent-color:var(--teal);z-index:2;cursor:pointer;
}
.scale-option span{min-height:87px;padding:34px 6px 10px;}
.scale-option b{font-size:16px;}
.scale-option small{font-size:10px;line-height:1.25;}
.scale-option input:checked+span{border-color:var(--teal);background:#eaf8f5;box-shadow:inset 0 0 0 1px var(--teal);}
@media(max-width:1000px){.scale-option span{min-height:70px;padding-top:29px}.scale-option input[type="radio"]{top:8px}}
@media(max-width:720px){.scale-option span{min-height:63px;padding:27px 3px 6px}.scale-option input[type="radio"]{top:6px;width:18px;height:18px}.choice span{min-height:52px}}

.group-title{font-size:16px;font-weight:800;color:var(--teal);border-bottom:1px solid #dce9e7;padding:0 0 9px;margin:22px 0 12px}


/* REV3 — clear maximum-choice counters & open-answer requirement */
.limit-banner{display:flex;gap:12px;align-items:center;background:#e9f5f9;border:2px solid #b2ddeb;border-radius:12px;margin:8px 0 13px;padding:12px 15px;color:#15546a}
.limit-banner .limit-icon{font-size:25px;font-weight:900;flex:0 0 auto}
.limit-banner .limit-copy{flex:1 1 auto;min-width:0}
.limit-banner strong{display:block;font-size:13px;font-weight:850;letter-spacing:.025em}
.limit-banner p{margin:3px 0 0;font-size:12px;line-height:1.5}
.limit-count{display:inline-block;min-width:72px;background:white;border-radius:9px;border:1px solid #b2ddeb;padding:8px 10px;text-align:center;white-space:nowrap;font-weight:900;color:#10506c}
.limit-banner.is-full{background:#fff6e5;border-color:#edcf82;color:#87510b}
.limit-banner.is-full .limit-count{border-color:#edcf82;color:#87510b}
.limit-error{background:#fff0ef;border:2px solid #d84a45;padding:11px 13px;border-radius:10px;color:#a22225;font-weight:750;font-size:13px;margin:0 0 13px}
.choice-limit-toast{position:fixed;z-index:1000;top:17px;right:17px;max-width:min(460px,calc(100vw - 34px));padding:16px 18px;border-radius:13px;background:#9c2226;color:#fff;box-shadow:0 18px 42px rgba(30,20,20,.25);font-size:14px;font-weight:700;line-height:1.4;transform:translateY(-20px);opacity:0;pointer-events:none;transition:opacity .2s,transform .2s}
.choice-limit-toast.is-visible{transform:translateY(0);opacity:1}
.open-required-notice{border:2px solid #e9c570;background:#fffbec;border-radius:12px;padding:15px 18px;margin:0 0 10px;color:#80510d}
.open-required-notice strong{font-size:15px;font-weight:850;display:block}
.open-required-notice p{font-size:13px;margin:5px 0 0}.open-optional-notice{border-color:#b9d7d4;background:#f1fbfa;color:#175e5b}
textarea[required]:invalid:focus{border-color:#b23532;box-shadow:0 0 0 3px rgba(178,53,50,.13)}
@media(max-width:720px){.limit-banner{gap:7px;padding:10px}.limit-banner strong{font-size:12px}.limit-count{min-width:58px;padding:7px}.choice-limit-toast{top:8px;right:8px}.open-required-notice{padding:13px}}

/* REV4 — CSI Total + attribute averages per SERVQUAL dimension */
.metric-grid{grid-template-columns:repeat(7,minmax(0,1fr))}
.metric.csi{border-top:3px solid var(--teal);background:linear-gradient(180deg,#f0fbfa 0%,#fff 60%)}
.dimension-attribute-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.dimension-attribute-card{border:1px solid #e2e7ea;border-radius:14px;overflow:hidden;background:#fff}
.dimension-attribute-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 15px;background:#f7f9fa;border-bottom:1px solid #e7ebee}
.dimension-attribute-head h3{margin:0;font-size:15px;color:var(--teal)}
.dimension-attribute-head small{color:var(--muted)}
.dimension-mini{display:flex;gap:10px;flex-wrap:wrap;font-size:11px;color:var(--muted)}
.dimension-mini span{background:#fff;border:1px solid #dfe5e8;border-radius:999px;padding:5px 8px}
.dimension-mini strong{color:var(--ink);margin-left:3px}
.attribute-table td:nth-child(2){min-width:240px}
@media(max-width:1000px){.metric-grid{grid-template-columns:repeat(3,1fr)}.dimension-attribute-grid{grid-template-columns:1fr}}
@media(max-width:720px){.metric-grid{grid-template-columns:repeat(2,1fr)}.dimension-attribute-head{align-items:flex-start;flex-direction:column}.attribute-table td:nth-child(2){min-width:210px}}
.replace-confirm{display:flex!important;align-items:flex-start;gap:10px;border:1px solid #efc4c5;background:#fff7f7;border-radius:11px;padding:12px 13px;font-weight:600!important;line-height:1.45}.replace-confirm input{margin-top:3px;width:18px;height:18px;accent-color:var(--red);flex:0 0 auto}.replace-confirm span{font-size:12px}.alert.error strong{font-weight:900}

/* REV5 dashboard raw data + read-only role */
.survey-data-title{align-items:center}.survey-data-search{display:flex;gap:8px;align-items:center;margin:0 0 12px}.survey-data-search .input{max-width:420px}.survey-data-meta{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:11px;margin:0 0 10px}.survey-data-table td,.survey-data-table th{white-space:nowrap}.survey-data-table td:nth-child(4),.survey-data-table td:nth-child(5){white-space:normal;min-width:180px}.role-readonly{display:inline-block;border:1px solid #d5dde2;background:#f6f8f9;border-radius:999px;padding:5px 9px;color:#5e6972;font-size:11px;font-weight:800}.pagination{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:12px;font-size:11px;color:var(--muted)}
@media(max-width:720px){.survey-data-search{align-items:stretch;flex-direction:column}.survey-data-search .input{max-width:none}.survey-data-meta,.pagination{align-items:flex-start;flex-direction:column}}

/* REV5.3 — profile reward logic + richer satisfaction dashboard */
.profile-grid-a1{align-items:start}.reward-field{grid-column:1/-1}.reward-choice-grid{grid-template-columns:repeat(2,minmax(0,220px));max-width:470px}.reward-number-field{padding:14px 15px;border:1px solid #dfe5e8;border-radius:12px;background:#f9fbfb}.reward-number-field label{color:#315a58}.metric{position:relative;overflow:hidden}.metric:before{content:"";position:absolute;left:0;right:0;top:0;height:3px;background:linear-gradient(90deg,var(--teal),#57b6b2)}.metric.total:before{background:linear-gradient(90deg,var(--red),#d65b5e)}.metric.csi{background:linear-gradient(145deg,#e9f8f7 0%,#ffffff 72%);box-shadow:0 12px 28px rgba(13,124,122,.12)}.metric.performance{background:linear-gradient(145deg,#f4fbfa 0%,#fff 72%)}.metric-score-line{display:flex;align-items:baseline;gap:5px}.metric-score-line b{font-size:12px;color:var(--muted)}.analysis-panel{box-shadow:0 10px 28px rgba(31,42,55,.07)}.panel-title h2{letter-spacing:-.01em}.polished-table{border-collapse:separate;border-spacing:0}.polished-table thead th{background:linear-gradient(180deg,#f7fafb,#eef3f4);color:#34434f;font-size:11px;text-transform:uppercase;letter-spacing:.035em;border-bottom:1px solid #dce4e8}.polished-table tbody tr{transition:.15s}.polished-table tbody tr:hover{background:#f8fbfb}.score100-cell{min-width:130px}.score100-number{font-weight:900;color:var(--teal);font-variant-numeric:tabular-nums}.score100-track{height:7px;border-radius:999px;background:#e7eeee;margin-top:6px;overflow:hidden}.score100-fill{height:100%;border-radius:inherit;background:linear-gradient(90deg,#0d7c7a,#43aaa6)}.mini-score100{display:grid;grid-template-columns:48px minmax(60px,1fr);gap:7px;align-items:center;min-width:118px}.mini-score100>strong{font-size:12px;color:var(--teal);font-variant-numeric:tabular-nums}.mini-score100>span{height:6px;border-radius:999px;background:#e8eeef;overflow:hidden}.mini-score100 i{display:block;height:100%;border-radius:999px;background:linear-gradient(90deg,#0d7c7a,#59b8b4)}.attribute-code{display:inline-grid;place-items:center;min-width:34px;padding:4px 7px;border-radius:8px;background:#eef7f6;color:var(--teal);font-weight:900}.gap-negative{color:#b4232a;font-weight:800}.gap-positive{color:#147a54;font-weight:800}.dimension-attribute-card{box-shadow:0 7px 20px rgba(31,42,55,.055);transition:.2s}.dimension-attribute-card:hover{transform:translateY(-1px);box-shadow:0 10px 24px rgba(31,42,55,.08)}.dimension-attribute-head{background:linear-gradient(135deg,#f5faf9,#fff)}.bar-track{background:#e8edef}.bar-fill{background:linear-gradient(90deg,var(--teal),#56b5b1);box-shadow:inset 0 0 0 1px rgba(13,124,122,.08)}.reward-badge{display:inline-flex;align-items:center;padding:4px 8px;border-radius:999px;background:#eef7f6;color:#176966;font-size:11px;font-weight:850}.detail-link{font-weight:800;color:var(--teal);text-decoration:none}.detail-link:hover{text-decoration:underline}.respondent-profile-grid>div{padding:10px 12px;border:1px solid #e7ecef;border-radius:10px;background:#fbfcfd}.respondent-profile-grid p{margin:4px 0 0}.survey-data-table td:nth-child(5),.survey-data-table td:nth-child(6){white-space:normal;min-width:170px}
@media(max-width:720px){.reward-choice-grid{grid-template-columns:1fr}.reward-field{grid-column:auto}.score100-cell{min-width:110px}.mini-score100{min-width:105px}.metric-score-line strong{font-size:26px}}
.servqual-bars{display:grid;gap:9px;margin:0 0 16px;padding:13px;border:1px solid #e4ecee;border-radius:13px;background:linear-gradient(135deg,#f8fbfb,#fff)}.servqual-bar-row{display:grid;grid-template-columns:145px 1fr 58px;gap:10px;align-items:center}.servqual-bar-label{display:flex;justify-content:space-between;gap:8px;align-items:baseline}.servqual-bar-label strong{font-size:12px}.servqual-bar-label small{font-size:10px;color:var(--muted);white-space:nowrap}.servqual-bar-track{height:12px;background:#e7eeee;border-radius:999px;overflow:hidden}.servqual-bar-fill{height:100%;border-radius:inherit;background:linear-gradient(90deg,#0d7c7a,#65c0bc)}.servqual-bar-row>span{text-align:right;font-size:12px;font-weight:900;color:var(--teal)}
@media(max-width:720px){.servqual-bar-row{grid-template-columns:110px 1fr 50px}.servqual-bar-label{display:block}.servqual-bar-label small{display:block}}


/* REV5.4 — localStorage autosave & resume dialog */
.draft-save-status{margin-top:8px;font-size:11px;color:var(--muted);display:flex;align-items:center;gap:6px}
.draft-save-status:before{content:"";width:7px;height:7px;border-radius:50%;background:#91a0a8;flex:0 0 auto}
.draft-save-status.is-saved{color:#39736f}.draft-save-status.is-saved:before{background:var(--teal)}
.resume-modal-open{overflow:hidden}.resume-backdrop{position:fixed;inset:0;z-index:5000;background:rgba(19,31,41,.58);backdrop-filter:blur(4px);display:grid;place-items:center;padding:18px}
.resume-modal{width:min(560px,100%);background:#fff;border:1px solid rgba(255,255,255,.75);border-radius:20px;box-shadow:0 28px 80px rgba(0,0,0,.26);padding:27px;animation:resumePop .18s ease-out}
@keyframes resumePop{from{opacity:0;transform:translateY(8px) scale(.985)}to{opacity:1;transform:none}}
.resume-badge{display:inline-flex;padding:6px 9px;border-radius:999px;background:#e9f7f5;color:#0d716e;font-weight:900;font-size:10px;letter-spacing:.07em;margin-bottom:10px}
.resume-modal h2{margin:0 0 8px;font-size:25px;letter-spacing:-.02em}.resume-modal>p{margin:0;color:var(--muted);font-size:13px;line-height:1.6}
.resume-meta{display:grid;grid-template-columns:.7fr 1.3fr;gap:10px;margin:18px 0 13px}.resume-meta>div{border:1px solid #e3e8eb;border-radius:12px;padding:12px;background:#f8fafb}.resume-meta strong,.resume-meta span{display:block}.resume-meta strong{font-size:15px;color:var(--ink)}.resume-meta span{font-size:10px;color:var(--muted);margin-top:3px;text-transform:uppercase;letter-spacing:.04em;font-weight:800}
.resume-privacy{border-left:3px solid var(--teal);padding:8px 10px!important;background:#f1f8f7;border-radius:0 9px 9px 0;color:#386663!important}.resume-actions{display:flex;justify-content:flex-end;gap:9px;margin-top:20px}
@media(max-width:600px){.resume-backdrop{padding:10px}.resume-modal{padding:21px 17px;border-radius:17px}.resume-modal h2{font-size:21px}.resume-meta{grid-template-columns:1fr}.resume-actions{flex-direction:column-reverse}.resume-actions .btn{width:100%}}

/* REV5.5 — temporary OPEN/CLOSED survey control */
.survey-status-panel{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:16px;padding:16px 18px;border-left:5px solid #9aa5ad;box-shadow:0 10px 28px rgba(31,42,55,.06)}
.survey-status-panel.is-open{border-left-color:var(--green);background:linear-gradient(135deg,#f1fbf6,#fff 62%)}
.survey-status-panel.is-closed{border-left-color:var(--red);background:linear-gradient(135deg,#fff4f4,#fff 62%)}
.survey-status-copy p{margin:5px 0 0;color:var(--muted);font-size:12px;max-width:780px}.survey-status-line{display:flex;align-items:center;gap:9px;font-size:14px}.survey-status-dot{width:10px;height:10px;border-radius:50%;background:#9aa5ad;box-shadow:0 0 0 4px rgba(154,165,173,.13)}.survey-status-panel.is-open .survey-status-dot{background:var(--green);box-shadow:0 0 0 4px rgba(20,122,84,.13)}.survey-status-panel.is-closed .survey-status-dot{background:var(--red);box-shadow:0 0 0 4px rgba(157,29,32,.12)}.survey-status-action{margin:0;flex:0 0 auto}.btn-close-survey{background:#fff;color:var(--red);border:1px solid #e8b6b8}.btn-close-survey:hover{background:#fff3f3}.btn-open-survey{background:var(--green);color:#fff}.btn-open-survey:hover{background:#0d6745}
.survey-closed-shell{min-height:calc(100vh - 165px);display:grid;place-items:center;padding-top:38px;padding-bottom:60px}.survey-closed-card{width:min(720px,100%);background:#fff;border:1px solid var(--line);border-top:5px solid var(--red);border-radius:22px;box-shadow:var(--shadow);padding:52px 34px;text-align:center}.survey-closed-icon{width:72px;height:72px;margin:0 auto 16px;border-radius:50%;display:grid;place-items:center;background:#f7eaea;color:var(--red);font-size:36px;font-weight:900}.survey-closed-card h1{margin:8px 0 8px;font-size:36px;letter-spacing:-.025em}.survey-closed-thanks{font-size:20px;font-weight:800;margin:0 0 9px}.survey-closed-card .muted{max-width:560px;margin:0 auto;font-size:13px}
@media(max-width:720px){.survey-status-panel{align-items:stretch;flex-direction:column}.survey-status-action .btn{width:100%}.survey-closed-shell{min-height:calc(100vh - 130px);padding-top:22px}.survey-closed-card{padding:38px 20px}.survey-closed-card h1{font-size:29px}.survey-closed-thanks{font-size:18px}}

/* REV5.6 — penghapusan responden individual (Admin only) */
.btn-danger{background:#b4232a;color:#fff;border:1px solid #b4232a}.btn-danger:hover{background:#8f171d;border-color:#8f171d}.delete-link{display:inline-flex;align-items:center;justify-content:center;padding:7px 10px;border-radius:9px;background:#fff1f2;color:#a61b23;border:1px solid #f2c6c9;text-decoration:none;font-weight:800;font-size:12px;white-space:nowrap}.delete-link:hover{background:#fde5e7;border-color:#e7a7ab}.page-head-actions{display:flex;align-items:center;justify-content:flex-end;gap:10px;flex-wrap:wrap}.delete-confirm-panel{padding:28px;max-width:900px}.delete-warning-icon{width:58px;height:58px;border-radius:16px;display:grid;place-items:center;background:#fff0f1;color:#a61b23;font-size:32px;font-weight:900;border:1px solid #efc7ca;margin-bottom:14px}.delete-confirm-copy h2{margin:0 0 8px;font-size:24px}.delete-confirm-copy p{margin:0;color:var(--muted);max-width:820px}.delete-identity-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:22px 0}.delete-identity-grid>div{border:1px solid #e7eaee;background:#fbfcfd;border-radius:12px;padding:13px 15px}.delete-identity-grid small{display:block;color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.04em;margin-bottom:4px}.delete-identity-grid strong{display:block;word-break:break-word}.delete-import-note{margin:0 0 18px}.delete-confirm-form{display:flex;justify-content:flex-end;gap:10px;flex-wrap:wrap;padding-top:18px;border-top:1px solid var(--line)}
@media(max-width:720px){.page-head-actions{width:100%;justify-content:flex-start}.delete-identity-grid{grid-template-columns:1fr}.delete-confirm-form{justify-content:stretch}.delete-confirm-form .btn{flex:1 1 100%}.survey-data-table .delete-link{padding:8px 10px}}


/* REV5.7 — A8 logo Indonesia SIPF */
.a8-dashboard-grid{align-items:start}.a8-reason-list{display:grid;gap:9px;max-height:340px;overflow:auto;padding-right:3px}.a8-reason-item{border:1px solid #e5eaed;border-left:4px solid var(--red);border-radius:11px;background:#fbfcfd;padding:11px 13px}.a8-reason-item p{margin:0 0 5px;line-height:1.5;font-size:12px}.a8-reason-item small{color:var(--muted);font-size:10px}.text-block.conditional{border-left:3px solid #d7e5e4}.text-block.conditional:not(.hidden){background:linear-gradient(135deg,#f8fbfb,#fff)}

/* REV5.10 — kotak undian opsional di bagian akhir */
.reward-lottery-card{margin:24px 0 18px;padding:22px;border:1px solid #ead6d6;border-radius:18px;background:linear-gradient(135deg,#fffafa 0%,#fff 58%,#f7fbfb 100%);box-shadow:0 10px 28px rgba(80,30,30,.08);display:grid;grid-template-columns:52px 1fr;gap:16px}
.reward-lottery-icon{width:48px;height:48px;border-radius:14px;background:#991b1e;color:#fff;display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:0 6px 18px rgba(153,27,30,.22)}
.reward-lottery-content h2{margin:0 0 10px;color:#7f1d1d;font-size:22px}.reward-lottery-content p{margin:7px 0;color:#4b5563;line-height:1.65}.reward-lottery-form{margin-top:16px;padding-top:16px;border-top:1px dashed #d9bcbc}.reward-lottery-form .reward-field{margin-bottom:12px}.reward-lottery-card .reward-choice-grid{max-width:520px}
@media(max-width:720px){.reward-lottery-card{grid-template-columns:1fr;padding:18px}.reward-lottery-icon{width:44px;height:44px}.reward-lottery-content h2{font-size:20px}.reward-lottery-card .reward-choice-grid{grid-template-columns:1fr 1fr}}